1. Computing & Technology

Discuss in my forum

Why Put Contact Information on Your Site

Mail Links on Your Web Site

By , About.com Guide

Email @-sign - Image © Michael Bretherton

Image © Michael Bretherton

One of the most common things on a Web page is contact information. When you write a Web page, it is good form to put some way for your readers to contact you.

You have two options to create contact information. You can create a mail link that opens an email application. Or you can create a form that acts as the contact link for your site. How you choose depends upon both yourself and your reader.

What to know about your readers:

  1. Are they willing to fill out a Web form?
  2. Do they use a Web browser that is connected to an email client?
  3. Do they contact you for specific questions?
  4. Are answers expected?

What to know about yourself:

  1. Do you want to know their email address?
  2. Do you want the questions "pre-sorted"?
  3. Are you worried about "spam" or just getting too much mail?
  4. Do you have the resources to answer all the mail you receive?

Once you understand what you and your readers want, you can better choose from the two solutions: an email link or a Web form.

Next Page > Creating an email link > Page 1, 2, 3, 4

Previous Features

©2012 About.com. All rights reserved.

A part of The New York Times Company.