The advantages to using a form for your contact mail are many. Some of the most common reasons are:
- to collect specific information from customers
- to hide email addresses from spam harvesters
- to pre-categorize email for easier answering
If you don't have access to a CGI directory on your Web server, there are lots of free CGIs that send form results to you via email. There are three good form to email CGIs listed on the Free CGIs page.