Digital Forest - Web Hosting Customer Review

Customer Review by soren4 - who used this hosting company for 1-5 years when this review was written on July 9, 2008.

Description - Services Provided

What compels me to write this review about digital forest is due to their unwillingness to meet their customer's concerns and their lack of customer service and technical support. First off they lack adequate 24/7 customer support. Try contacting them after hours or on weekends and you're out of luck. E-tickets are often not replied to for at least 24 hours. They offer no c-panel control for their hosting other than a webmail access and phpmyadmin which are located under two very different url's. Their lack of sophistication in securing shared hosting is evident as they completely lock down the permissions on their servers making it almost impossible for internal scripts to work. Try installing wordpress, a standard in cms publishing, and be dissapointed because you can't post images to your blog. Overall for those considering digital forest for your hosting needs, don't, you will be better served elsewhere.

Disclaimer

This review was not written by the About.com Guide to Web Design/HTML. Please remember that reviews are the opinion of the reviewer only, if you have a different opinion of the service please feel free to submit your own review.