The Bottom Line
Customer Review by Director - who used this hosting company for 1-3 months when this review was written on April 24, 2008.
Pros
- Our first impression with the company was postive at first.
- The sales reps are easy to talk with but once we paid, it was a different service.
Cons
- Long waiting time to get tech support
- Always got routed to a voice machine regardless of hours during the day
- Server downtime has been a serious problem (e.g., serve down for two days)
- Has a few impatient tech and incompletent support persons
- Unreliable server
Description
- Price: more than $100 per month
- Type of Provider: Dedicated or Shared Web Hosting
- Operating System: Windows
- Server Software: No
- Analytics / Statistics: No
Guide Review - Lunarpages - Web Hosting Customer Review
Description - Services Provided
Web hosting
Other Comments
Our server has been down for two days. When it is up again, our files got deleted. We called in for service. It took multiple attempts to actually talk with a representative (We kept getting a voice message box). When the representative picked up, he was impatient and raised voice to the customer and said that there might have been a hacker and such. He then hung up on us. There were numerous times that our server was down. Some support representatives are not knowledgeable to solve problems
Disclaimer
This review was not written by the About.com Guide to Web Design/HTML. Please remember that reviews are the opinion of the reviewer only, if you have a different opinion of the service please feel free to submit your own review.
