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NPSIS - Web Hosting Customer Review

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From Oriana

The Bottom Line

Customer Review by Oriana - who used this hosting company for more than 5 years when this review was written on May 17, 2008.

Pros

  • I can't think of any pros

Cons

  • Poor billing services. (be prepared to pay and then have them claim you haven't)
  • Servers going down way too much
  • No customer service (phones not answered, emails ignored)
  • Limited email accounts
  • They raised rates and cut service

Description

  • Price: $1-$10 per month
  • Type of Provider: Standard Web Hosting
  • Operating System: Windows
  • Server Software: PHP, Database, Perl, ASP, JSP, SSI, SSL
  • Analytics / Statistics: Yes

Guide Review - NPSIS - Web Hosting Customer Review

Description - Services Provided

I wouldn't recommend them. Their service has declined to the point where I will stop using them once my contract is up.

Other Comments

This company was incredible when I joined 5 years ago. When you called for help, you spoke with knowledgeable techs who cared. Now, the phones aren't answered, voice mails ignored. Service tickets get no response. They charged my credit card on 4/29, yet claim I never paid. My service has been cut off. Avoid them like the plague!

Disclaimer

This review was not written by the About.com Guide to Web Design/HTML. Please remember that reviews are the opinion of the reviewer only, if you have a different opinion of the service please feel free to submit your own review.

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