1. Computing

Discuss in my forum

Reader Reviews : Review 1 and 1 Web Hosting

User Rating 3.5 Star Rating (26 Reviews)

By , About.com Guide

It can be hard to find good web hosting. Have you had a great experience or really bad time with 1 and 1 Web hosting? Find out what other web designers have experienced with this web host in these reviews. Tell us about your experience with 1 and 1 Web hosting.

Review 1 and 1

Features Do Not Matter—They Over Charge

If you are smart simply stay away. 1and1 MAY PROVIDE HOSTING BUT will use every way they can to extract money from you regardless of what you agree on at the beginning. I have been using hosting comp…More

It's a Scam

dont use , its a scam and fraud contrick , im warning you , read reviews from ripped off customers on the web , all the same story …More

Very Difficult to Cancel After Free Trial

I also had a very hard time after my trial period to cancel at no charge.It took back and forth with Visa since 1&1 only supplied recordings to cancel and never followed through. I use Go Daddy for l…More

No Cancellations

Fair warning. If you sign up with this company and then decide to cancel immediately (like I did) they will still charge you $60 dollars-my charges under a 9.99 plan. Good luck in trying to find an e…More

Domain Name Was Never Set Up

I purchased a domain name. 2 days later it still wasn't working and was still available on other sites. I bought it on 3ix and it was up and working in under 5 minutes. Their tech support was useless…More

Continued to Charge After Cancelling

i was a customer with them since 2005, and return to them in 2010 and bought 3 domains with hosting, when i transferred my domains to godaddy.com they kept charging my account include late fees, I've…More

Excellent Service

I've been using 1and1 since their first multi-page ad appeared in PC Magazine in 2004. Since then I've created around 20 websites (mine and my clients'), and have had excellent service from them - in…More

Difficult to Cancel

Try to cancel and your in for trouble, I've used 1&1 for years but they will not cancel my account and stop asking for payment. Ive been via their cancel website like they asked me to, then confirmed…More

Customer Service is Quick and Helpful

I've had great success with this host. Price is good, it's never been down, and I run several WordPress sites on one plan. The times I've needed to contact customer service about issues, they were ve…More

Excellent in Service

I have purchased domains and web hosting from 1&1 and found them to be excellent in service. Up time is I do believe 99.9% my site is always available when I go to change pages or update something. O…More

Billed for 10 Months After Cancelling

Very poor. I canceled them in January and they continued billing me for 10 more months.A lot of stress.Not possible to cancel. A customer has to have right to cancel the services at all times when he…More

Excellent Customer Service

After having hosted websites with other more well known companies, particularly one located in the southwest US, I was determined to find a web hosting company which could be of service 24/7, and wit…More

Helpful Customer Service

Domain purchase Web Hosting eCommercePros * They have been very helpful at customer service. * The cost is reasonable. * Best I have tried.Cons * Not American customer service operatorsReview written…More

Excellent Value for the Money

I use 1 and 1 for a dedicated server. I've had severl servers with them over the last few years and have had excellent levels of service and support from their team who specialize in dedicated server…More

Lots of Services for Low Cost

1and1 provides lots of services, web host, server hosting, exchange hosting, party hosting (I'm sure at least at new years or Christmas).Pros * Low Cost * Easy to use basic (as in "simple") website d…More

Consistent, High Quality Hosting

Hosting is consistent, and high quality. Pros * Fast Server * Lots of Web Space * Easy to use control panel * Helpful Customer SupportCons * FTP logins and automatically generated, cannot change name…More

Avoid at All Costs

1and1.com hosting, might as well toss your money down the drain.Run Far - Run Fast, avoid at all costs.Pros * Cheap, Very Cheap,Cons * Uptime maybe 90% quarterly. * Outdated FAQ. * Telephone wait tim…More

Excellent Uptime

Excellent up time, I've never known my site to be down because of them, does not allow folder searches and provides password protected folders, 24/7 phone based customer support. I had one problem an…More

Have 6 Sites With Them and Would Get More

Hosting, mail, stats, optional SEO, RSS, blog, site creater, chat, protected directories, etc., etc.I currently have six (6) websites with 1and1 and, if I needed more, would have NO PROBLEM using the…More

No Downtime

I have a basic account with 4 small websites. There has been no down time other than the rare scheduled maintenance. Someone answers the support line 24 hours a day.Pros * 24 hour support * reasonabl…More

Lots of Services and No Downtime

1and1 is a great hosting company offering all types of services and has had no downtime since used.Pros * No downtime. * Excellent Customer service. * Offer Linux/Unix and MS Managed dedicated server…More

Good Service

The service is good. They provide dedicated or shared web hosting on a Linux server. I would recommend them to anyone.Pros * cheaper * customer service is goodCons * NoneReview written on June 28, 20…More

No HTML Editor, OK Customer Service

1and1 has OK customer service hard to get into touch with and has no free HTML editor inside of its web builder also only 18 pages for your site unless you upgrade. This is a dedicated or shared web …More

They Are Cheap

I suppose they do the best they can, and that a lot of the problems could be my own lack of understanding. They are cheap. I still can not upload, even though when I call them, they are able to set i…More

Linux, Windows, Shared or Dedicated, Even Email-Only

Great company! 1&1 offers Linux and Windows, hosted/shared or dedicated or even email-only. Email is POP + Web + IMAP!!! Pricing is great! Most plans include domains. I've been with them for almost 5…More

Not Recommended for ASP Hosting

Not recommended for ASP.net Microsoft Shared HostingPros:NoneCons:No access to Internet Information Services Administration on a Shared server (Business Package).No support for IIS on a shared server…More

©2013 About.com. All rights reserved.