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StackedTech.com - Web Hosting Customer Review

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From Barbara

The Bottom Line

Customer Review by Barbara - who used this hosting company for 4-12 months when this review was written on July 18, 2008.

Pros

  • Cheap - $100/yr Reseller plan gets 5GB space, 50 GB transfer
  • Can host any type of site - no restrictions on controversial sites.

Cons

  • Not too secure. Easily hacked.
  • Fantastico Software installer is faulty
  • Bugs in control panel.
  • Absolutely no tech support whatsoever. The support ticket system broke long ago and was never fixed.
  • Does not respond to emails, ever.

Description

  • Price: $1-$10 per month
  • Type of Provider: Standard Web Hosting
  • Operating System: Linux
  • Server Software: PHP, Database, Perl, Ruby
  • Analytics / Statistics: Yes

Guide Review - StackedTech.com - Web Hosting Customer Review

Description - Services Provided

They took my money, sent me a confirmation email, and then stopped communicating. They have not responded to a single email or support ticket. I've tried to stick out the 12 month contract, but now one of my sites doesn't show up in the control panel. so I can't make changes to the technology or check the stats. Thankfully, ftp still works, or I would have no access at all. I'm sure my I will hear from them when it's billing time again. I will be gone before that happens.

Other Comments

I chose this host for a controversial website because they are in Costa Rica and would not bend to the whim of a cease-and-desist letter from a lawyer. That turned out to be their only redeeming quality. Luckily, I've been at this for a few years, so I could create workarounds for most of the problems I have encountered with them (and there have been quite a few). A newbie would be completely lost. Don't host with these people!

Disclaimer

This review was not written by the About.com Guide to Web Design/HTML. Please remember that reviews are the opinion of the reviewer only, if you have a different opinion of the service please feel free to submit your own review.

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